TERMS AND CONDITIONS OF PACKAGE TOUR


TOUR PRICE INCLUDES THESE ITEMS:

  • BUS FARE / CAR / CAB. (NON AC)
  • ACCOMMODATION IN HOTEL
  • ALL FOODS (MORNING TEA, BREAKFAST, LUNCH, SNACKS, TEA, DINNER).
  • SIGHT SEEING AS MENTIONED IN THE LTINERARY.
  • PORTER CHARGE: FOR GROUP BOOKING.
  • GUIDE CHARGES .

EACH PASSENGER IS ALLOWED TO CARRY MAXIMUM 7 KG. LUGGAGE. CARRYING COST OF EXTRA LUGGAGES WILL BE BORNE BY THE TOURIST.

 


INSURANCE

THAT THE COMPANY WILL PROVIDE ACCIDENTAL INSURANCE POLICY OF RS. 1,00,000/- (RUPEES ONE LAKH ONLY) PER HEAD FOR GROUP BOOKING.


TOUR PRICE EXCLUDES THESE ITEMS:

  • BOTTLED WATER: DURING JOURNEY NO BOTTLED WATER PROVIDED. WE ARE FULLY DEPEND ON THE HOTEL DRINKING WATER)
  • AMUSEMENT RIDES OR RIDING CHARGES.
  • ENTRY FEES (ALL SIGHT SEEING SPOT)
  • IMMIGRATION / INNER LINE CHARGES.
  • PORTER CHARGES (ONLY FIT, SIKKIM, BHUTAN, AND NORTH BENGAL).
  • PERSONAL EXPENSES (CAMERA, ANY KIND OF DONATION, PUJA)
  • JUNGLE SAFARI CHARGES. (JUNGLE ENTRY FEE, GYPSY CHARGE, ELEPHANT RIDING CHARGE, GUIDE CHARGE)


ACCOMMODATION TYPE :

  • FAMILY WISE ROOM WILL BE PROVIDED. ROOM ALLOCATION TOTALLY DEPENDS UPON CONCERN HOTEL.
  • NO REQUEST ON ROOM IS ENTERTAINED.
  • SENIOR CITIZEN – THE TOUR OPERATION DIVISION WILL TAKE CARE TO PROVIDE HAZARD FREE ACCOMMODATION FOR SENIOR PEOPLE ON PRIORITY BASIS.


RAILWAY TICKET AND SEAT

  • THAT FOR TRAIN JOURNEY COMPANY ARE FULLY DEPENDENT ON RAILWAY AUTHORITY, SO IT IS NOT POSSIBLE TO ALLOT ANY PARTICULAR SEAT I.E. L/M/U OR COACH.


BOOKING RULES

  • SEATS ARE NORMALLY RESERVED AFTER RECEIVING 30% OF TOTAL AMOUNT ON PACKAGE RATE AS ADVANCE.
  • THAT THE FULL AND FINAL PAYMENT TO BE DEPOSITED 15 DAYS BEFORE THE JOURNEY DATE AFTER WHICH CHEQUE CAN NOT BE ACCEPTED.
  • THAT THE BOOKING OF SEATS MEANS THAT THE TOURISTS HAVE ACCEPTED THE BOOKING AFTER GOING THROUGH AND KNOWING THE RULES AND REGULATION OF COMPANY. IF THE DUE AMOUNT IS NOT PAID WITHIN THE DUE DATE COMPANY I HAVE THE FULL AUTHORITY TO CANCEL THE TOUR OF SAID PASSENGER.


SERVICE TAX

  • SERVICE TAX IS APPLICABLE FOR EVERY PASSENGER.


LTC / LFC

  • WE PROVIDE LTC / LFC SERVICE.


INSURANCE

WE PROVIDE A SUPPORT OF ACCIDENTAL INSURANCE UPTO 1, 00,000/- (RUPEES ONE LAC ONLY) TO EACH PASSANGER FOR GROUP BOOKING.


CANCELLATION RULES

  • WITHIN 24 HRS. OF BOOKING CANCELLATION CHARGES RS. 500/- (PER HEAD) + TRAIN TICKET (IF TICKET IS BOOKED)
  • 120 DAYS TO 30 DAYS BEFORE THE DATE OF JOURNEY > @ 25% ON PACKAGE AMOUNT WILL BE DEDUCTED.
  • 30 DAYS TO 15 DAYS BEFORE THE DATE OF JOURNEY > @ 50% ON PACKAGE AMOUNT WILL BE DEDUCTED.
  • 15 DAYS TO 7 DAYS BEFORE THE DATE OF JOURNEY > @ 80% ON PACKAGE AMOUNT WILL BE DEDUCTED.
  • 07 DAYS BEFORE THE DATE OF JOURNEY > NO REFUND.
  • THAT IN CASE OF SEASON TIME NO REFUND IS ALLOWED IF CANCELLATION MADE 30 DAYS BEFORE THE JOURNEY DATE.
  • THAT NO CANCELLATION IS ALLOWED DUE TO POLITICAL REASON, IN CASE OF CANCELLATION OF TRAINS / FLIGHTS / DUE TO NATURAL CALAMITIES AND REASONS OF PERSONAL NATURE.
  • THAT THE CANCELLATIONS ARE TO BE MADE DURING OFFICE HOURS ON WORKING DAYS AGAINST THE ORIGINAL VOUCHER.
  • THAT NO CANCELLATION WILL BE ACCEPTED OVER TELEPHONE/E-MAIL/FAX, PLEASE PRODUCE THE ORIGINAL MONEY RECEIPT.
  • THAT IN CASE OF OUT STATION RESIDENT THE BOOKING, MONEY DEPOSIT, AGREEMENT OR CANCELLATION MAY BE WORKED OUT THROUGH E-MAIL, BANK ACCOUNT MONEY TRANSFER ACCORDINGLY.


REFUND AMOUNT

  • THAT THE REFUNDS IF ANY, WILL BE GIVEN AFTER A PERIODS OF 60 DAYS FROM THE DATE OF CLAIMS. REFUND WILL BE PAID ONLY BY CHEQUE AND ONLY AGAINST RECEIPTS.
  • THAT THE MANAGEMENT RESERVES THE RIGHT TO CANCEL BOOKING WITHOUT ASSIGNING ANY REASON. IN THAT CASE FULL BOOKING AMOUNT WILL BE REFUNDED.
  • THAT IF THE BOOKING IS MADE THROUGH THE AGENCY, CANCELLATION SHOULD BE MADE THROUGH THAT AGENCY ONLY.
  • THAT DUE TO UNAVOIDABLE CIRCUMSTANCES, IF THERE IS A CHANGE IN THE STAY OF HOTEL/ LOCATION OR SIGHTSEEING. THEN NO REFUND WILL BE GRANTED.


MODIFICATION

  • THAT IF JOURNEY DATE IS MODIFIED BY THE TOURIST THE TOUR COMES UNDER CANCELLATION RULES.


SPECIAL NOTE

  • THAT DEPARTURE AND RETURN DAYS ARE INCLUDED WITH TOTAL TOUR DAYS.
  • THAT DUE TO UNAVOIDABLE CIRCUMSTANCES IF THE TOUR CANCELLED THE ENTIRE ADVANCE / DEPOSITED AMOUNT WILL BE REFUNDED WITHOUT ANY COMPENSATION.
  • THAT IN CASE THE TOUR IS EXTENDED FOR ANY UNAVOIDABLE CIRCUMSTANCES THE EXTRA COST WILL HAVE TO BE BORNE BY THE PARTY.
  • THAT THE COMPANY WILL NOT UNDERTAKE ANY LIABILITY / ANY LOSS / DAMAGE OF LIFE / ACCIDENT / BURGLARY / THEFT DURING THE TOUR PERIOD.
  • THAT IF THERE IS ANY INCREASE IN RAILWAY / BUS FARE / FUEL CHARGES – THE DIFFERENCE OF THE FARE IS TO BE BORNE BY THE TOURING PARTY.
  • THAT THE MANAGEMENT HAVE THE RIGHT TO CHANGE ITINERARY ACCORDING TO CIRCUMSTANCES.
  • MANAGEMENT WILL NOT BE RESPONSIBLE IN ANYONE MISSES THE TRAIN DUE TO BEING LATE. HE/ SHE CAN JOIN THE TOUR AT ANY OTHER POINT AT HIS/ HER OWN COST.
  • THAT THE MANAGEMENT WILL NOT BE RESPONSIBLE IF ANY ONE OR MORE POINTS OF SIGHT SEEING BE MISSED DUE TO TRAIN LATE, HEAVY TRAFFIC, ROAD BLOCK, DELAY OF OTHER PASSENGERS, BRAKE DOWN OF BUS / CAR / CAB, AGITATION, NATURAL HAZARD ETC.
  • THAT DURING THE ENTIRE TOUR, THE TOUR MANAGERS DECISION IS COMPLETE AND FINAL.
  • THAT THE PARTY MUST BE ATTEND AND OBEY THE GUIDANCE OF TOUR MANAGER DURING TOUR.

 

  • KEEP YOUR ORIGINAL IDENTITY AND PHOTO COPY OF VOTER CARD.
  • THAT THE TOUR PARTY IS FULLY RESPONSIBLE FOR KEEPING FURNITURE / FITTINGS OF ROOM AS IT IS A PROPER CONDITION. IN CASE OF ANY DAMAGE DAMAGE ON WALL, DAMAGE BED , PILLOW COVER, CROCKERY, GLASS, ELECTRONIC GOODS ETC. FULL COMPENSATION HAS TO BORNE BY THE PARTY AS PER CONCERN HOTEL RULES.
  • THAT THE ROOM QUALITY AND SERVICE IS REGULATED BY THE HOTEL AUTHORITY.
  • THAT THE ELECTRICITY, WATER SUPPLY (HOT AND COLD), GENERATOR, A.C. SERVICE, AND LIFT SERVICE DEPENDS UPON CONCERN HOTEL AUTHORITY.
  • THAT THE TOURISTS ARE ADVISED NOT TO CARRY ANY PRECIOUS ITEMS WHILE TOURING.
  • THAT THE HOTELS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.
  • THAT DURING SIGHT SEEING WE WILL TAKE BUS / CAR UP TO THE POINT WHERE IT IS ALLOWED. AFTER WHICH OTHER VEHICLE / OTHER ARRANGEMENTS ARE CHARGEABLE ON SPOT.
  • THAT THE TOURIST IS TRAVELLING AT THEIR OWN RISK. NEITHER THE TOUR OPERATOR NOR THEIR REPRESENTATIVE / STAFF ACCEPT ANY LIABILITY OR RESPONSIBILITY FOR AN KIND OF RISK, THEFT, DELAY, DAMAGES, LOSS, INJURY, ACCIDENT, DEATH ETC. DURING THEIR TOUR HOW SO EVER IT MIGHT HAVE CAUSED.
  • THE ENTIRE CRUISE JOURNEY WILL  BE CONDUCTED DEPENDING ON THE NATURAL CALAMITY, THAT MAY OCCUR DURING THE TOUR. TERMS APPLY.
  • THAT THE TIME MENTIONED IN THE ITINERARY FOR THE BUS / CAR TOUR ARE ONLY ESTIMATED, IT IS JUST FOR AN IDEA. THERE ARE ALWAYS CHANCES OF DELAY IN ARRIVAL AT THE DESTINATION DUE TO VARIOUS REASONS.
  • THAT ALL DISPUTES TO BE SETTLED UNDER THE JURISDICTION OF THE KOLKATA CITY.


FOODS

BED TEA, BISCUITS.

BREAK FAST – BREAD, JAM / PURI, SABJI.

LUNCH – RICE, DAL, BHAJA, 1 VEG CURRY, 1 NON VEG CURRY.

SNACKS – TEA, BHAJI.

DINNER – ROTI / RICE, 1 VEG VURRY, 1 NON VEG CURRY.

WATER –DRINKING WATER (AQUA GUARD – IF AVAILABLE) IN HOTEL IS AVAILABLE.

  • FISH – (IT DEPENDS ON AVAILABILITY) 1 PC PER PAX (75GM.)
  • CHICKEN – (120 GM 4 PCS.) IN CASE OF CHILD FULL (NON VEG) MENU PROVIDED.
  • IN CASE OF SILK ROTE PACKAGE EGG IS PROVIDED AT THE TIME LUNCH AND CHICKEN WILL BE PROVIDED AT TIME OF DINNER.
  • FOR ANY KIND OF EXTRA SERVICE EXTRA, CHARGE WILL BE EXTRA.
  • NO FOOD SERVED IN ROOM.

 

  • THAT THE BOOKING OF TOUR PACKAGE MEANS THE GUEST HAS ACCEPTED THE TERMS AND CONDITIONS OF “COMPANY” AFTER READING AND REALIZING ALL FACTS THAT IS WRITTEN HERE.

SIGNATURE OF PARTY/ PARTIES AS ACCEPTANCE WITH DATE:

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OFFICIAL’S SIGNATURE OF COMPANY WITH DATE:

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